Terms of Use
Pre-Sales
Shipping
After-Sale
  • Accepting these Terms

    This document and the other documents that we reference below make up our house rules, or what we officially call our Terms of Use (the “Terms” for short).

    The Terms are a legally binding contract between you and Eduardlocota.

    This contract sets out your rights and responsibilities when you use the services provided by Eduardlocota (we’ll refer to our website, mobile apps and other services as our “Services”), so please read it carefully. By using any of our Services (even just browsing our website), you’re agreeing to the Terms. If you don’t agree with the Terms, you may not use our Services. You with us? Great, read on!

    Your Privacy

    We know your personal information is important to you, so it’s important to us. Our Privacy Policy details how your information is used when you use our Services, and it’s also a part of our Terms.

    Your Account with Eduardlocota.com

    You’ll need to create an account with eduardlocota.com to use some of our Services. Here are a few rules about accounts:

    A. You must be 18 or older to use our Services. Otherwise, you may only use our Services under the supervision of a parent or legal guardian.

    B. Be honest with us. Provide accurate information about yourself. It’s not OK to use false information or impersonate another person or company through your account.

    C. You are responsible for your account. You’re solely responsible for any activity on your account. If you’re sharing an account with other people, then the person whose billing information is on the account will ultimately be responsible for all activity. If you’re registering as a business entity, you personally guarantee that you have the authority to agree to the Terms on behalf of the business. Also, your accounts are not transferable.

    D. Protect your password. As we mentioned above, you’re solely responsible for any activity on your account, so it’s important to keep your account password secure.

    Your Use of Our Services

    License to Use Our Services. We grant you a limited, non-exclusive, non-transferable and revocable license to use our Services—subject to the Terms and the following restrictions in particular:

    • A. Don’t Use Our Services to Break the Law. You agree that you will not violate any laws in connection with your use of the Services. This includes any local, state, federal and international laws that may apply to you.
    • B. Pay Your Bills. You are responsible for paying all fees that you owe to eduardlocota.com. You are also solely responsible for collecting and/or paying any applicable taxes for any purchases or sales you make through our Services.
    • C. Don’t Steal Our Stuff. You agree not to “crawl,” “scrape,” or “spider” any page of the Services or to reverse engineer or attempt to obtain the source code of the Services.
    • D. Don’t Try to Harm Our Systems. You agree not to interfere with or try to disrupt our Services, for example by distributing a virus or other harmful computer code.
    • E. Follow Our Trademark Policy. The name “eduardlocota,” and the other eduardlocota marks, phrases, logos and designs that we use in connection with our Services, are trademarks, service marks or trade dress of eduardlocota in the U.S, U.E. and other countries. If you’d like to use our trademarks, pleasecontact us.
    Warranties and Limitation of Liability

    Content You Access. You may come across materials that you find offensive or inappropriate while using our Services. We make no representations concerning any content posted by users through the Services.We are not responsible for the accuracy, copyright compliance, legality or decency of content posted by users that you accessed through the Services. You release us from all liability relating to that content.

    Third-Party Services. Our Services may contain links to third-party websites or services that we don’t own or control (for example, links to Facebook, Twitter, and Pinterest). You may also need to use a third party’s product or service in order to use some of our Services (like a compatible mobile device to use our mobile apps). When you access these third-party services, you do so at your own risk. The third parties may require you to accept their own terms of use. Eduardlocota is not a party to those agreements; they are solely between you and the third party.

    Taxes

    You are responsible for collecting and paying any taxes associated with using Eduardlocota’s services.

    Indemnification

    We hope this never happens, but if Eduardlocota gets sued because of something that you did, you agree to defend and indemnify us. That means you’ll defend Eduardlocota (including any of our employees) and hold us harmless from any legal claim or demand (including reasonable attorney’s fees) that arises from your actions, your use (or misuse) of our Services, your breach of the Terms or your account’s infringement of someone else’s rights.

    We reserve the right to handle our legal defense however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us so we can execute our strategy.

    Some Finer Legal Points

    The Terms, including all of the policies that make up the Terms, supersede any other agreement between you and Eduardlocota regarding the Services. If any part of the Terms is found to be unenforceable, that part will be limited to the minimum extent necessary so that the Terms will otherwise remain in full force and effect. Our failure to enforce any part of the Terms is not a waiver of our right to later enforce that or any other part of the Terms. We may assign any of our rights and obligations under the Terms.

  • Purchasing an Item

    When you buy from us, you’re directly supporting our independent business, each with its unique listings, policies and processing times. By making a purchase from us, you agree that you:

    1. Have read the item description and shop policies before making a purchase;
    2. Have submitted appropriate payment for item(s) purchased; and
    3. Have provided accurate shipping information.
  • Where do we ship?

    We are open to send our artwork to all corners of the world via courier/post. If you believe you are located in a remote location and will have difficulties receiving the items, please contact us prior of buying.

    Shipping costs

    For large and heavy artworks, shipping cost can fluctuate significantly from country to company; so please contact us prior committing to buy. We will provide you an estimate cost for the shipping.

    Less voluminous / less heavy artwork have normal shipping cost, so it’s not mandatory to contact us before committing to buy. We either have a fixed price that will be added to artwork price, in the “cart” before buying – orafter commiting to buy, we will contact you with the precise shipping cost.

  • Non-Delivery

    A Non-Delivery occurs when a buyer places an order and submits payment, but the seller does not ship the item or does not ship the item to the correct address. The following are examples of Non-Delivery cases:

    1. An item was never sent.
    2. An item was sent to an address that was not verified through convos or USPS address verification.
    3. There is no proof that the item was shipped to the buyer’s address.
    Disputes

    Our goal is to learn about and address your concerns and, if we are unable to do so to your satisfaction, to provide you with a neutral and cost effective means of resolving the dispute quickly. Disputes may be resolved by contacting us with via e-mail via the form in “Contact us” page, with clear specifications of your issue. We promiss to do our best to solve your concerns and make you satisfied with the transaction.

    What about Refunds?

    Returns NOT Accepted – If the item was delivered as described and in timeframe specified, buyer agrees to keep the item per terms indicated in the listing.

    *Note: Returns not accepted because every single item is a unique, and a custom handmade artwork.

    Feedback

    We would love to hear from you, literally. You can send us photos of the artwork in your house, a message, feedback, or simply a hello message. It would mean a huge deal for us, you to be happy with your order.